Did you get a virus?

Getting a virus can be scary.  Some viruses give no warning, they just slowly start corrupting your personal files and data until they’ve done enough damage to stop your system working altogether and make it impossible for you to recover anything later. Some require a specific virus remover.

Some so-called viruses will hijack your web browser and pretend as if they’re the ones that found the virus.  It will pop up, looking all professional, and give you a phone number to call so the hacker can then access your computer and “clean” the virus out, but not until you give them a credit card so they can charge you a few hundred bucks to do it.  There’s also a new type of virus out there, called a “crypto” virus, they’re all over the news right now.  These will actually encrypt all of your files until you contact them and pay them an undisclosed sum of money for them to send you what you need to decrypt your files.  This can range anywhere from a few hundred dollars to a few thousand, and there is no way of cleaning it without actually paying the money.

The good news is, you can be protected against these viruses.  In most cases your computer already has some level of virus protection installed, whether you know it or not.  Usually these free anti-virus programs are enough and will take care of the most common viruses out there.

If you do get a virus, I can help clean it out for you.  If you have anti-virus software already, I can make sure it’s operating properly and also install free supplemental software that will increase your protection.  While I wouldn’t be able to promise you’d still never be infected (if someone tells you that, they’re lying), I can make sure you have the best protection you can have at the lowest cost possible (usually, free).

So, please, give me a call or use the CONTACT form, and I will get back to you as soon as I can to help you out.